BirdBrain Software Pvt Ltd. BirdBrain Software

Privacy Policy

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how BirdBrain Software Pvt Ltd. and its affiliates, group companies and related parties (collectively "BirdBrain Software", "we", "our", "us") collect, use, store, share or otherwise process your personal data through the BirdBrain Software website https://birdbrainsoftware.in (hereinafter referred to as the "Platform").

While you can browse sections of the Platform without the need of sharing any information with us, however; please note we do not offer any product or service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection of Your Information

When you use our Platform, we collect and store your information which is provided by you from time to time. Once you give us your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide data by choosing not to use a particular service, product or feature on the Platform.

We collect and analyse your personal data relating to your browsing behavior, usage patterns, preferences, and other information that you choose to provide while interacting with our Platform. We use this information to do internal research on our users' demographics, interests, usage trends, and behavior to better understand your needs and provide you with an enhanced user experience, protect and serve our users.

Personal Information We Collect

  • Identity Data: Name, company name, designation, and other identifiers
  • Contact Data: Email address, phone number, business address
  • Technical Data: IP address, browser type and version, operating system and platform
  • Usage Data: Information about how you use our website, products and services

How We Collect Your Information

  • Direct Interactions: You may give us your information by filling in forms or by corresponding with us by post, phone, email or otherwise
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns
  • Third Parties: We may receive personal data about you from various third parties

Use of Your Information

We use your personal data collected through the Platform for various purposes, including but not limited to:

  • To provide and maintain our services, including to monitor the usage of our services
  • To manage your relationship with us, including notifying you about changes to our services
  • To provide customer support and respond to your inquiries
  • To gather analysis or valuable information so that we can improve our services
  • To comply with legal obligations and protect our rights and interests

Sharing of Your Information

We may share your personal data with the following parties for the purposes described in this Privacy Policy:

  • Group Companies and Affiliates: We may share your information with our subsidiaries, affiliates, and group companies to provide you with integrated services
  • Service Providers: We may employ third party companies and individuals to facilitate our services
  • Business Partners: We may share your information with our business partners
  • Legal Requirements: We may disclose your personal data where required to do so by law

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track the activity on our Platform and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

Security of Your Information

The security of your personal data is important to us. We strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the personal data we store.

We use appropriate technical and organisational measures to safeguard your personal data, including encryption of data in transit using SSL/TLS technology, regular security assessments, access controls, and incident response procedures.

Retention of Your Information

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Right to Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request that we correct any information
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data
  • Right to Data Portability: You have the right to request that we transfer the data to another organization

Third Party Links

Our Platform may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy

Our Platform does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Governing Law and Jurisdiction

This Privacy Policy is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name https://birdbrainsoftware.in including the related mobile site and mobile application (hereinafter referred to as "Platform").

The Platform is owned by BirdBrain Software Pvt Ltd., a company incorporated under the Companies Act, 2013 with its registered office at 4/507, Sector 4, Vaishali, Ghaziabad, Uttar Pradesh 201019, India.

This Privacy Policy shall be governed by and construed in accordance with the laws of India. All disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Ghaziabad, Uttar Pradesh.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: